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Issue
The following error message may appear when using certain versions of Norton Speed Disk* in combination with the Intel® Application Accelerator:
"The Intel Ultra ATA Storage Driver you are using is incompatible with Speed Disk. Update your driver at http://support.intel.com and run Speed Disk again."
Solution
This issue has been resolved by Symantec* in Norton SystemWorks* 2003. Symantec released a patch to correct this issue for Norton Utilities* 2002 and Norton SystemWorks 2002 through their LiveUpdate* feature (built into their software) in February 2002. For patches related to this issue for Norton Utilities* 2001 and Speed Disk* 5.x, we recommend that you visit
Symantec's web site
†
Cause
This message occurs because the version of Speed Disk in use is incorrectly identifying the Intel Application Accelerator as the Intel® Ultra ATA Storage Driver.
Reports of corrupted files were received when version 5.01 of the Intel Ultra ATA Storage Driver was used with version 5.1 of Speed Disk. Later versions of Speed Disk implemented a version check in order to resolve this issue. In some cases, this version check is unable to differentiate between the Intel Ultra ATA Storage Driver and the Intel Application Accelerator.
Note: It is our understanding that the corrupted file issue was addressed and is no longer an issue.
† This link will take you off of the Intel Web site. Intel does not control the content of the destination Web Site.
This applies to:
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