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Intel® Matrix Storage Manager
Failed RAID 0 Volume

When a hard drive member of a RAID 0 volume fails or is disconnected, the RAID 0 volume is reported as "Failed." If either of these scenarios occurs, the RAID 0 volume and its data are no longer accessible.

The RAID 0 volume can be recovered if a hard drive member is disconnected, but cannot be recovered if one has failed. To recover, refer to the applicable procedure below:

Missing Hard Drive Member

  1. Make sure the system is powered off.
  2. Reconnect the missing hard drive.
  3. Power on the system. During the system startup, the Intel® Matrix Storage Manager option ROM user interface will display the RAID 0 volume as "Normal."
  4. After the operating system is running, select Intel Matrix Storage Console from the Start menu or click the Intel Matrix Storage Manager tray icon.
  5. From the View menu, select Advanced Mode to see a detailed view of device storage information.
  6. Right-click the RAID 0 volume in the device pane to confirm that it is operating normally. The status in the information pane will display as "Normal."

Failed Hard Drive Member

Note: When a hard drive member of a RAID 0 volume has failed, the RAID 0 volume cannot be recovered and any data on the RAID 0 volume is lost. This procedure deletes the failed RAID 0 volume.

  1. Make sure the system is powered off.
  2. Replace the failed hard drive with a new one that is of equal or greater capacity.
  3. Power on the system. During the system startup, the Intel Matrix Storage Manager option ROM user interface will display the RAID 0 volume status as "Failed," prompting you to press Ctrl-I to enter the user interface.
  4. Press Ctrl-I to enter the "MAIN MENU."
  5. Select option 2 in the main menu to "Delete RAID Volume."
  6. In the "DELETE VOLUME MENU," select the failed RAID 0 volume using the up and down arrow keys.
  7. Press the Delete key to delete the volume.
  8. Press Y to confirm the deletion.
  9. Create a new RAID 0 volume. If the failed hard drive was a part of the system volume, you will also need to reinstall the operating system.

This applies to:
Intel® Matrix Storage Manager

Solution ID: CS-020992
Date Created: 21-Jun-2005
Last Modified: 08-Dec-2005
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