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World of Warcraft* game error and intermittent black screens

Symptom(s):

  • Error message: "Display driver igfx stopped responding and has successfully recovered"
  • Intermittent black screen appears for few seconds then returns to the game

Solution:

To resolve this issue, apply the latest patches available from the game manufacturer and install the latest Intel® Graphics Media Accelerator Driver (build number 1187 or higher).

Contact the game manufacturer for further instructions or support in applying patches.

Contact your computer manufacturer to obtain the latest Intel graphics drivers validated for your computer or download the latest generic version of the Intel Graphics Media Accelerator Drivers for your Intel® graphics controller or chipset from the Intel® Download Center.

   This link will take you off of the Intel Web site. Intel does not control the content of the destination Web Site.

Operating System:
Windows Vista*

This applies to:
Intel® 82945G Express Chipset
Intel® 82946GZ Graphics Controller
Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)
Intel® G31 Express Chipset
Intel® G33 Express Chipset
Intel® G35 Express Chipset
Intel® Q33 Express Chipset
Intel® Q35 Express Chipset
Mobile Intel® 945GM Express Chipset Family
Mobile Intel® 965 Express Chipset Family

Solution ID: CS-025607
Date Created: 12-Feb-2007
Last Modified: 30-Oct-2007