Server Products
Intel® Server Board S3420GP
Flashing or black screen after Linux installation

The embedded SM712 video driver has issues with the SAX2 graphic detecting function module. Install the latest SM712 driver to fix the problem.

SUSE Linux Enterprise 11

  1. New Install Using IDA
    1. Copy the driver package (.zip format) to a USB key
    2. Boot to IDA
    3. Choose OS installation | SUSE11 32bit or 64bit
    4. Choose Load Additional Driver | From USB Key
    5. Click Browse to select the package
    6. Finish the installation and reboot


  2. New Install Without IDA
    1. Install the OS until the Hardware Configuration screen
    2. Choose Skip Configuration

    3. After the reboot, enter Xwindows in VESA mode
    4. Copy the driver package (.tgz format) to a USB key
    5. Log in as root, mount the USB key, and copy the tgz file
    6. Type ‘tar –xvf /user/driver/driver_pkg’ to extract drivers
    7. Type ‘/user/driver/driver_pkg/install’ to install the drivers
    8. Reboot


  3. Updating An Existing Installation
    1. Press Enter when you see the Xwindows error
    2. Follow steps 4-8 above

Red Hat Enterprise Linux 5 u4 Installation

  1. Updating An Existing Installation
    1. Copy the driver package (.tgz format) to a USB key
    2. Press Enter at the GRUB boot loader


    3. Choose your kernel you want to boot and press ‘a’ to modify the kernel arguments


    4. Delete ‘rhgb quiet’ and press Enter

    5. While system modules are loading, press Ctrl+Alt+F2 until the screen appears stable



    6. Log in as root, mount the USB key, and copy the tgz file
    7. Type ‘tar –xvf /user/driver/driver_pkg’ to extract drivers
    8. Type ‘/user/driver/driver_pkg/install’ to install the drivers
    9. Reboot

Operating System:
Red Hat Linux *, SUSE Linux *

This applies to:
Intel® Server Board S3420GP
Intel® Server System SR1630GP
Intel® Server System SR1630HGP

Solution ID: CS-031177
Date Created: 06-Jan-2010
Last Modified: 07-Sep-2010
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