Symptom(s):
Saved information for the MegaRAID Storage Manager Monitor is always lost using Raid Web Console 2 v1.19-00 for Windows*.

Cause:
This is a known issue wherein the MegaRAID Storage Manager Monitor gets back to its default settings. The reason being is when the user changes the settings and clicks on RWC2 > Tools > Configure > Monitor Configurator >Event Notification Configuration > File Menu > Send to Monitor, the configuration is saved to a file called “config-current.xml”, overwriting the default settings (this file is different from a backup file that user can opt to do). However, the config-current.xml file attribute is set to “Read-only”, hence the config-current.xml settings remain to its default losing the user-configured settings.

Solution:
This issue is planned to fix on next application released. For time being, these are possible scenarios to resolve this issue

1. Before changing the MegaRAID Storage Manager Monitor settings
   1. A user is advised to change the file attribute of config-current.xml by going to
      c:\Program Files\Raid Web Console 2\MegaMonitor\config-current.xml.
   2. Highlight the file, then Right click, and go to Properties.
   3. On General Tab, Attributes, Un-check “Read-only”, and then click OK.
   4. User can now start changing the MegaRAID Storage Manager Monitor setting based on his/her requirements.
2. User has encountered the issue but has a backup *.xml file
   1. Follow the steps above from A to C.
   2. On RWC2 > Tools > Configure > Monitor Configurator > Event Notification Configuration
      1. Click File Menu > Open
      2. Browse to the backup file
      3. Click File Menu > Send to Monitor
   Or user can follow these steps
   1. Go to c:\Program Files\Raid Web Console 2\MegaMonitor\config-current.xml.
   2. Rename the file config-current.xml to config-current.old.
   3. Copy the backup *.xml file on the same folder then rename it with config-current.xml.

Operating System:

Windows XP Professional x64 Edition*, Windows Server 2003 Standard x64 Edition*, Windows Server 2003 Enterprise x64 Edition*, Windows Storage Server*, Windows 2000 *, Windows XP 64-Bit Edition*, Windows XP Professional*, Windows Server 2003 *, Windows 2000 Server*, Windows 2000 Advanced Server*, Windows Server 2003 Standard Edition*

This applies to:

Intel® RAID Controller SRCSAS144E Intel® RAID Controller SRCSAS18E Intel® Server Board S5000PAL Intel® Server Board S5000PSL Intel® Server Board S5000VCL Intel® Server Board S5000VSA Intel® Server System SC5400RA Intel® Server System SR2520SA Intel® Workstation Board S5000XVN