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Action Alert 897: Data inconsistencies may occur under heavy I/O [PDF]

Issue affects the following controllers:
Intel® RAID Controller SRCSAS18E
Intel® RAID Controller SRCSAS144E
Intel® RAID Controller SROMBSAS18E
Intel® RAID Controller SRCSASJV
Intel® RAID Controller SRCSASRB
Intel® RAID Controller SRCSATAWB

Intel has identified an issue where the controllers listed above may experience data inconsistencies under heavy I/O during Online Capacity Expansion (OCE) and RAID Level Migration (RLM).

Investigation shows that the inconsistencies are narrowed to specific instances that occur only when the RAID controller cache is in use (Write Back enabled or Read Ahead enabled) and there are queued I/Os at the completion of a RLM or OCE operation.

Recommended Customer Action:

Intel® RAID Controllers SRCSAS18E, SRCSAS144E and SROMBSAS18E
Intel® RAID Controller SRCSASJV Intel® RAID Controllers SRCSASRB and SRCSATAWB
  • Change the configuration of the Virtual Disk to Write-Through, Direct I/O and No Read Ahead prior to starting a reconstruction operation. Users can return to their original configuration once the reconstruction has completed.

See the Action Alert document below for greater detail.

icon  Action Alert 897 [PDF]
File Name: AA897_1.pdf
Size: 39,290 bytes
Date: April 2008

Note: PDF Files require Adobe Acrobat* Reader*

This applies to:
Intel® RAID Controller SRCSAS144E
Intel® RAID Controller SRCSAS18E
Intel® RAID Controller SRCSASJV
Intel® RAID Controller SRCSASRB
Intel® RAID Controller SRCSATAWB
Intel® Server Board S5000PAL
Intel® Server Board S5000PSL
Intel® Storage Server SSR212MC2R

Solution ID: CS-029010
Date Created: 08-Apr-2008
Last Modified: 11-Aug-2011
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