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This troubleshooting guide is designed to provide information on basic troubleshooting for Intel® SAS/SATA RAID Controller related issues. It is designed for use by knowledgeable system integrators and is not intended to address broader system related failures. This guide provides a high level review of troubleshooting options that can be used to identify and resolve RAID related problems or failures.
Note: Before attempting to diagnosis RAID failures or make any changes to the RAID configuration, please verify that a complete and verified backup of critical data is available. Verified data has been read from a backup and compared against the original data.
Note: When encountering a failed drive or drive offline issue, do not remove any hot-plug drives from the system or shut the system down until you have verified the cause of the failure.
Note: PDF Files require Adobe Acrobat* Reader*
This applies to:
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