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Intel® RAID Controller SRCU32, Intel® RAID Controller SRCU42L, and Intel® RAID Controller SRCZCR may experience a "DRIVE NOT AVAILABLE" failure when performing a hard disk drive format with a SCSI hard disk drive attached to the RAID controller even if there is no medium error on the hard disk drive.
This format disk function of the RAID controller sends a format unit command to the physical hard disk drive. The drive responds to this command by performing the low-level format function. The RAID controller stands by to receive a "good" status from the drive when it has successfully finished the low-level format. No progress information is shown during the format function. The internal format behavior of the drive and the amount of time it takes to complete the
format depends on the manufacturer's format unit command implementation in the firmware of the drive, and the speed and capacity of the drive.
All hard disk drive manufacturers deliver their products already formatted and surface-tested. For new hard disks it is neither necessary nor advisable to perform the format disk operation available on the RAID controller. This function is only indicated if the hard disk drive's condition is in doubt.
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