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Navigation menu disappears after applying latest Microsoft* Windows* updates

Menu navigation may disappear from the Intel® Active System Console after downloading the latest Microsoft* Windows* updates and updating to Mircosoft* Internet Explorer* 7.  The Adobe* Flashplayer* version installed also affects the Intel® Active System Console.

As a workaround, please apply the following steps:

  1. Run uninstall_flash_player.exe /clean.   
    This removes Adobe* Flashplayer* version 9.0.115.0 (the "/clean" parameter is required to remove keys which prevent installation of previous Adobe* Flashplayer* versions.

  2. Run Flash* ActiveX* installer and Plugin Installer for version 9.0.47.0.
The Intel® Active System Console should now work correctly. For more information please visit http://www.adobe.com/* and search for How to uninstall the Adobe Flash Player plug-in and ActiveX control and Installation issues when switching between release and debugger versions during development and testing.

This article applies to systems currently using Intel Active System Console from the Intel® Server Management Software 1.x package only.

Operating System:
Windows Server* 2003 Standard x64 Edition, Windows Server* 2003 Enterprise x64 Edition, Windows Server* 2003, Windows Server* 2003 Standard Edition

This applies to:
Intel® System Management Software

Solution ID: CS-028870
Date Created: 25-Feb-2008
Last Modified: 12-May-2008
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