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Symptom
When Intel® PROSet/Wireless Network Connection Software version 10.5.0.0 is installed, memory utilization rapidly increases. Over a period of time, physical memory will be depleted, resulting in excessive use of virtual memory on the computer hard disk drive and slow performance.
Solution
This issue has been resolved in Intel PROSet/Wireless Network Connection Software version 10.5.0.1 and later. Intel recommends that all computers with Intel PROSet/Wireless Network Connection Software version 10.5.0.0 be upgraded to version 10.5.0.1 or later.
- Download the latest version of the Intel PRO/Wireless Network Connection Software
Note: Intel provides a generic version of the software and drivers. Your computer manufacturer may have altered the features, incorporated customizations, or made other changes. Please contact your computer manufacturer for the latest system specific updates and technical support information.
Frequently Asked Questions
Will I experience the memory use increase if I only use the driver?
No. Your computer will not experience the memory use increase if the only software component installed is the wireless LAN adapter driver. If you install the Intel PROSet/Wireless Network Connection Software version 10.5.0.0, then your computer will experience the issue.
I have a version of Intel PROSet/Wireless Network Connection Software that is earlier than version 10.5.0.0 installed. Will my computer experience the memory use increase?
No. The memory use increase issue is only known to occur in version 10.5.0.0. Earlier versions of the software are not affected.
This applies to:
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